Information collection and use
We collect personal information from visitors to our website who wish to make an appointment, ask a question or make an enquiry. This information may include names, addresses, telephone numbers, email addresses, and other relevant personal information. We use this information to respond to enquiries, schedule appointments, and provide the best possible service to our clients.
We will retain your personal information for as long as necessary to provide you with the services you have requested, or as required by law. After this period, your information will be securely deleted or anonymised.
We do not share personal information with third parties, except where necessary to provide our services (e.g. with a pet insurance company to process claims), or as required by law.
We take the security of your personal information seriously and take appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Cookies and tracking technologies